Question 1

How much does a website / online store / app cost?

Accepted Answer

It depends on the scope. Websites from $500 USD, online stores from $1,500 USD, apps from $5,000 USD. We provide a free detailed quote after understanding your project.

Question 2

Can I pay in installments?

Accepted Answer

Yes. We work with milestone-based payments: a percentage upfront, another upon design delivery, and the rest at launch. We adapt to your cash flow.

Question 3

Do you accept Pago Móvil, Zelle, or Binance?

Accepted Answer

Yes, we accept Pago Móvil, Zelle, Binance Pay, and bank transfers in bolívares or dollars. We also accept PayPal and international wire transfers.

Question 4

Are there hidden costs after delivery?

Accepted Answer

No. The quote includes everything agreed upon. You only pay extra if you need hosting (from $5/month), a domain (~$12/year), or changes outside the original scope.

Question 5

How long does it take to build my website?

Accepted Answer

A landing page: 1-2 weeks. A corporate website: 3-5 weeks. An online store: 4-8 weeks. Custom software: 6-16 weeks. It depends on the complexity and how quickly you provide the content.

Question 6

What is the work process like?

Accepted Answer

1) You contact us via WhatsApp or form. 2) We have a meeting (video or in-person) to understand your project. 3) We send you a detailed quote. 4) If you accept, we start with design → development → revisions → launch. At each stage you see progress and can give feedback.

Question 7

What if I don't like the result?

Accepted Answer

We work with revisions at each stage. You see the design before it's coded, and you have included revision rounds. We don't move forward until you're satisfied. If in the end you're not happy, we refund what corresponds.

Question 8

Do you work remotely or in-person?

Accepted Answer

We work 100% remotely with clients across Venezuela (Caracas, Valencia, Maracaibo, Barquisimeto, Maracay and more). We communicate via WhatsApp, video calls, and email. If you're in Valencia or Caracas, we can meet in person.

Question 9

Do I need to know about technology to work with you?

Accepted Answer

No. We handle all the technical aspects. We explain everything in simple language and train you so you can manage your site or system independently.

Question 10

Will my website work well with Venezuela's internet?

Accepted Answer

Yes. We optimize all pages to load fast even on slow connections. We use techniques like image compression, lazy loading, and CDN so your site flies on any connection.

Question 11

Who handles maintenance afterwards?

Accepted Answer

We offer maintenance plans from $50/month that include updates, backups, monitoring, and support. You can also hire one-time support when you need it.

Question 12

Can I edit my website content myself?

Accepted Answer

Yes. If we use WordPress, you get an easy-to-use admin panel. For custom development, we include a management panel so you can update text, images, and products without coding.

Question 13

Are you a Venezuelan company?

Accepted Answer

Yes. We are a team based in Venezuela with international presence. We know the Venezuelan market firsthand: the challenges, payment methods, WhatsApp culture, and the real needs of local businesses.

Question 14

Do you have a portfolio or previous work?

Accepted Answer

Yes. We've worked with over 500 companies in Latin America. You can see real testimonials from Venezuelan clients on our testimonials page, and we'll gladly share specific examples from your industry.

Question 15

What if my project needs changes after delivery?

Accepted Answer

We offer post-launch support. The first 30 days after delivery include minor adjustments at no extra cost. For major changes, we give you a fair quote.

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